Last updated: 26/02/2025
Mediafrigo S.r.l. – Via G. Verga, 41 – 47043 Gatteo (FC) – P.IVA 04477580403
1. Interpretation
1.1 The following definitions apply to these Terms and Conditions:
● Business Day: any day other than Saturday, Sunday and national holidays in Italy.
● Terms: these terms and conditions of sale, subject to possible change over time.
● Contract: the contract for the sale of products entered into between Mediafrigo and the Customer.
● Customer: the natural or legal person who purchases products from Mediafrigo as part of his or her professional or business activity.
● Force majeure event: has the meaning given in Art. 12.
● Products: the goods, new or used, that are the subject of the Order.
● Order: the request for the purchase of Products made by the Customer, including by telephone, email or paper form.
● Website: www.mediafrigo.it
1.2 Any reference to the singular includes the plural and vice versa, unless otherwise specified.
2. Subject of the Contract
2.1 These Terms govern the Customer’s purchase of the Products, to the exclusion of any other terms or conditions.
2.2 The Order constitutes a binding contractual proposal. The Contract shall be deemed to be executed only upon Mediafrigo’s express acceptance and payment, unless otherwise agreed in writing.
2.3 The Customer acknowledges that the Contract represents the entire agreement between the parties.
2.4 Images, descriptions and videos on the site are for illustrative purposes only.
2.5 Quotations are valid for 30 business days from the date of issue.
2.6 Only customers who are of legal age and working in a professional capacity may purchase.
3. Products
3.1 The Products are described on the website at the time of the Order.
3.2 Mediafrigo reserves the right to change specifications for compliance with applicable regulations.
4. Delivery
4.1 Does not apply in case of pickup at the site.
4.2 Each delivery is accompanied by a transport document (DDT).
4.3 Delivery shall be made to the address specified in the Order.
4.4 Delivery dates are approximate and not binding.
4.5 Any delays due to force majeure or incorrect instructions by the Client will not be the responsibility of Mediafrigo.
4.6 If the Customer does not pick up the Products within 3 business days after notification of availability, Mediafrigo may charge storage fees.
4.7 After 10 working days, Mediafrigo may resell the products retaining the relevant costs.
4.8 Delivery may be made in multiple shipments.
4.9 Upon receipt, the Customer must sign “WITH RESERVE” if there is any doubt about the integrity of the packaging.
4.10 Complaints for damage or discrepancies must be reported within 48 hours of delivery.
4.11 Duties and taxes may be due for international shipments, which are the responsibility of the Customer.
5. Returns
5.1 Mediafrigo, at its discretion, may accept returns within 14 business days from the date of purchase.
5.2 Return shipping costs are the responsibility of the Customer.
5.3 Products must be unused, undamaged, and in the original packaging.
5.4 Products on order may not be returned.
5.5 A penalty of up to 20% may be charged for handling fees.
6. Warranty
6.1 Mediafrigo warrants that the Products will conform to the description, be free of material defects and fit for their stated use for 90 days from delivery.
6.2 In the event of defects reported within the term, Mediafrigo may repair, replace or refund the Products, at its discretion.
6.3 The warranty does not apply if:
● The Customer continues to use the Products after discovering the defect;
● The warranty refers solely and exclusively to the replacement and not to labor for material replacement, much less to any damage to property or persons.
● The defect is caused by misuse or negligence;
● The system in which the product is installed has not been properly cleaned or maintained.
6.4 When returning reconditioned compressors on a “service exchange” basis, the following conditions apply:
● Must be installed by qualified personnel;
● The system must be clean and equipped with new expansion valve and filter;
● Return of used compressor must be made within 10 days.
7. Risks and properties
7.1 Risk passes to the Customer upon delivery.
7.2 Ownership remains with Mediafrigo until the price has been paid in full.
7.3 The Customer agrees to keep the Products separate and insured until the transfer of ownership.
7.4 In the event of the Customer’s insolvency, Mediafrigo may repossess the Products not yet paid for.
8. Prices and payments
8.1 Prices are those stated in the Order or on the website at the time of purchase.
8.2 Mediafrigo may change prices in the event of changes in costs (taxes, transportation, raw materials, etc.).
8.3 Prices do not include VAT, shipping or insurance.
8.4 Payment is in advance unless agreed in writing. Wire transfers, cards, or PayPal are accepted.
8.5 In case of late payment, interest on arrears of 8% per annum above the ECB rate will be charged.
8.6 Any receivables from Mediafrigo do not entitle the Client to suspend payments.
8.7 Receivables not used within 6 months are considered past due.
9. Promotions
9.1 Promotions cannot be combined.
9.2 Mediafrigo reserves the right to exclude certain products.
9.3 Promotions are valid while stocks last.
9.4 Mediafrigo is not responsible for Customer’s failure to take advantage of promotions.
10. Insolvency of the Client
10.1 In the event of insolvency, Mediafrigo may suspend deliveries and require immediate payment of any amount due.
10.2 Insolvency events include bankruptcy, petition for composition, cessation of business, or any other similar event.
11. Limitation of liability
11.1 Mediafrigo does not exclude liability for damages resulting from willful misconduct, gross negligence, death, or personal injury.
11.2 Except as provided above, Mediafrigo’s liability is limited to the value of the Products purchased.
11.3 Mediafrigo does not warrant that the Products will be suitable for Customer’s specific purposes.
12. Force majeure
Neither party will be responsible for delays or non-performance due to force majeure, including strikes, natural disasters, wars, pandemics, material shortages or technical failures.
13. General Provisions
13.1 The Client may not assign the contract without written authorization.
13.2 Notices must be in written form by email or registered mail.
13.3 If any clause is deemed invalid, the remaining clauses will remain valid.
13.4 No waiver will be valid unless it is in writing.
13.5 Only the contracting parties have rights to this contract.
13.6 Mediafrigo may update these conditions at any time.
13.7 The trademarks mentioned belong to their respective owners and are used for identification purposes only.
13.8 Pursuant to Legislative Decree 70/2003, the contract is deemed not to be subject to consumer information requirements.
13.9 These Conditions are governed by Italian law. For any dispute, the Court of Forlì-Cesena shall have exclusive jurisdiction.